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One of the most fundamental concepts we all learn in being able to speak about our company is the "elevator pitch." This is also called a value proposition, unique selling proposition (USB), or positioning statement. Correctly done, it will ring true in everything you do, say, and communicate about your company. If it is poorly ...

It's hard to believe we are already more than ½ way through 2023. As always, there is no crystal ball, and predicting the specific developments in residential property management beyond that point is challenging. However, as I've been saying all this year, and predict that in 2024, we will see some very good times in our pr...