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Welcome to Property Management Brainstorm, the ultimate podcast for property managers, PropTech ventures, and real estate investors! Join industry expert Bob Preston as he brings you the latest trends, best practices, and invaluable guidance in the world of property management. Whether you're just starting or thriving in the business, Property Management Brainstorm is your go-to destination for all things property management. Please click the "more" button in our episodes below to view the episode notes, listen through the website audio player or the video link, and follow along with the whole episode transcript.

Five Minute Friday #20: Tenant Placement

By Bob Preston Thursday, March 5, 2020

Placing a new tenant in a rental property seems simple enough. But the fact is, there are A LOT of moving parts at play from the time a property is listed until the tenant moves in and starts paying rent. So, what does the tenant placement process look like? 

On this episode of Five Minute Friday, Bob walks us through North County Property Group’s proven tenant placement process. He discusses the importance of creating an effective marketing plan and property listing for each rental and explains how his team responds to prospective tenant leads and schedules showings.

Bob goes on to share how prospects submit their rental application and supporting documents online and what NCPG does to screen each applicant (and their pets!). Listen in to understand the process of drafting the lease, securing the rental deposit and first month’s rent, and meeting the tenant for a move-in inspection and key exchange—and learn how NCPG follows fair housing guidelines throughout the tenant placement process.

Topics Covered

[0:42] The complexity of the tenant placement process 

[1:03] North County Property Group’s proven and reliable process for quality tenant placement

[1:18] Creating an effective marketing plan and property listing for each rental

[1:40] How Bob’s team responds to prospective tenant leads and schedules showings

[2:33] How prospects submit their rental application and supporting documents online + what NCPG does to screen each applicant 

[3:24] NCPG’s partnership with PetScreening.com for a separate pet and service animal screening process

[3:58] The process of drafting the lease, obtaining the rental deposit and first month’s rent, and meeting the tenant for a move-in inspection and key exchange

[4:21] NCPG’s commitment to following fair housing guidelines

[4:43] A summary of NCPG’s tenant placement process

Connect with Bob

North County Property Group

Resources

North County Property Group Marketing Process Video

Pet Screening

This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Play Podcasts, Stitcher, Spotify, and YouTube.


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Author

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Bob Preston
President & Broker
Bob Preston is the lead consultant and creator of Property Management Brainstorm, founded to specialize in guidance for teams building property management companies and real estate investment strategies. Bob is a nationally known figure in the property management industry with over 20 years of experience in building and growing property management companies. He was the founder and broker/owner of San Diego's leading and property management company, North County Property Group, before successf...
Bob Preston is the lead consultant and creator of Property Management Brainstorm, founded to specialize in guidance for teams building property management companies and real estate investment strategies. Bob is a nationally known figure in the property management industry with over 20 years of experience in building and growing property management companies. He was the founder and broker/owner of San Diego's leading and property management company, North County Property Group, before successfully negotiating the sale of the business to PURE Property Management in 2022. He then remained with PURE as Western Regional Director, during a period of explosive growth for the company, overseeing operations for 28 branch office locations and over 12,000 doors. More recently, Bob has decided to focus on his consulting business, Property Management Brainstorm, to help others succeed in this dynamic and exciting industry.
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