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Welcome to Property Management Brainstorm, the ultimate podcast for property managers, PropTech ventures, and real estate investors! Join industry expert Bob Preston as he brings you the latest trends, best practices, and invaluable guidance in the world of property management. Whether you're just starting or thriving in the business, Property Management Brainstorm is your go-to destination for all things property management. Please click the "more" button in our episodes below to view the episode notes, listen through the website audio player or the video link, and follow along with the whole episode transcript.

Five Minute Friday #35: Don't Be a Bottleneck

In this week's FMF, Bob discusses one of the challenges he had in the early days of his company with the delegation of authority … the process of transferring responsibility for a task to another employee. When working in a small company, finding the time to properly offload an aspect of the business to another person, and more importantly trusting that aspect to another person can sometimes be nerve wracking! There are many excuses for it, like: “It takes too long to train them. It’s quicker to just do it myself.” As the company has grown over the 20 years of it's history, Bob has grown personally too in becoming a better delegator. Simply put, without delegation you will never be able to make the organization possible.

Bob further explains what he has learned about delegation through the Entrepreneurial Operating System (EOS) which he has adopted at North County Property Group. Here are the simple steps:

  • Make a list of all the things you do with your time, tasks if you will 
  • Put each of those tasks in one of four quadrants: 
    1. Love to do it / Great at it
    2. Like to do it / Good at it
    3. Don’t like it / But Good at it
    4. Don’t like it / Not Good at it
  • Now look at the last two quadrants and delegate those things you don’t like and aren’t good at 

If you follow this simple exercise, once per calendar quarter, you will allow you yourself as a leader to have the energy for all of those things you are great at and love to do. And there is a bonus .... productivity will go up throughout the entire company, you will have a better culture, and you will no longer be a bottleneck.

TGIF, keep the faith, and we will catch you next Friday!


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