Podcast

Welcome to Property Management Brainstorm, the ultimate podcast for property managers, PropTech ventures, and real estate investors! Join industry expert Bob Preston as he brings you the latest trends, best practices, and invaluable guidance in the world of property management. Whether you're just starting or thriving in the business, Property Management Brainstorm is your go-to destination for all things property management. Please click the "more" button in our episodes below to view the episode notes, listen through the website audio player or the video link, and follow along with the whole episode transcript.

Thursday, April 30, 2020

Five Minute Friday #24: Be The Lighthouse

On this episode of Five Minute Friday, Bob shares the story of key decision making at North County Property Group in adapting the company to telecommuting, new workflows, technology for virtual tours, self-showings, and more during the COVID-19 pandemic. Most of the changes were proactively made as early as March 13, 2020, six days before...

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Wednesday, April 29, 2020

Episode 36: Hot Water is Essential During COVID-19 Pandemic, Featuring Scott Costa of Water Heaters Only

One of the most common water related incidents at rental properties is leaking or failing water heater. There has never been a time when hot water might be more essential, with all of us on stay-at-home orders, than during the COVID-19 pandemic. A failing water heater can sometimes be a big mess if there is leakage that requires further r...

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Thursday, April 23, 2020

Five Minute Friday #23: We're Back on the Air and Podcasting!

Property Management Brainstorm had temporarily paused producing the show, taking a brief hiatus, during the peak of the COVID-19 pandemic. There is so much to catch up on and we are pleased to let you know we are back in production! On this episode, Bob explains the reasons for taking a break with the podcast and what changes his te...

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Thursday, March 26, 2020

Episode 35: Temporarily Suspending Podcast Production

We’re all feeling uncertainty around the mounting COVID-19 health crisis. And what serves as a best practice today may change tomorrow.On this episode, Bob shares his decision to temporarily suspend production of Property Management Brainstorm in light of the Coronavirus pandemic. He discusses the daily changes in processes and mind...

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Thursday, March 19, 2020

Five Minute Friday #22: Being a Landlord During the COVID-19 Pandemic

The Coronavirus pandemic is on everyone’s mind right now. So, what can we do as landlords to protect the health and safety of our staff, property owners, tenants and vendors?On this episode of Five Minute Friday, Bob explains how the North County Property Group team is staying on top of our job responsibilities through a remote work...

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Wednesday, March 18, 2020

Episode 34: A New Approach, Tenant Management Software, Featuring Dave Spooner, Cofounder at Innago

If you’re an individual, self-managing landlord or you manage a small portfolio of rentals, what is your best option when it comes to property management software?Dave Spooner is the Cofounder of Innago, a free property management software platform designed to help small, independent landlords manage their rentals. Today, Dave joins...

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Thursday, March 12, 2020

Five Minute Friday #21: Rent Collection and Owner Distribution

If you enlist the help of a property management company to manage your rental, you may be curious how rent is collected from the tenant and then forwarded to your bank account.On this episode of Five Minute Friday, Bob walks us through North County Property Group’s best practices around the flow of funds in a rental property. He exp...

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Thursday, March 5, 2020

Five Minute Friday #20: Tenant Placement

Placing a new tenant in a rental property seems simple enough. But the fact is, there are A LOT of moving parts at play from the time a property is listed until the tenant moves in and starts paying rent. So, what does the tenant placement process look like? On this episode of Five Minute Friday, Bob walks us through North County Pro...

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Wednesday, March 4, 2020

Episode 33: Establishing a Service Level Agreement (SLA) Featuring Ethan Lieber, CEO at Latchel

What could you accomplish if you never had to take another maintenance call?Ethan Lieber is the CEO of Latchel, a real estate platform that helps property managers streamline their maintenance workflow. Today, Ethan joins Bob to explain how Latchel leverages the Amazon model of crafting measurable, transparent Service Level Agreements (SL...

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Thursday, February 27, 2020

Five Minute Friday #19: Property Management Guarantees

Are you struggling to find a property manager you can trust? Perhaps the best way to find a reliable team that provides top-notch service is to look for a property management company that provides its clients with certain guarantees.On this episode of Five Minute Friday, Bob walks us through the guarantees North County Property Group offe...

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